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Payment   

We accept credit card payment through WorldPay and PayPal payment system. We also accept Check and Money Order. (Credit terms are not available)

WorldPay payment system supports Mastercard and Visa.

Mastercard payments supported by WorldPay Visa payments supported by WorldPay Visa-Delta payments supported by WorldPay

PayPal payment system supports Mastercard, Visa, American Express and Discover.

Mastercard payments supported by PayPal Visa payments supported by PayPal American Express payments supported by PayPal Discover payments supported by PayPal

Check and Money Order must be denominated in US currency.


Refund

Credit will be issued for part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.


Shipping   
Canada
Delivery Methods Delivery and Service Charges Minimum Charge Cost/Incremental Unit Maximum Weight Allowed Delivery Days
USPS Canada Minimum (24 Oz) / + 4 Oz CAD 8.80 CAD 1.10 4 Lb About 10-14 business days
Minimum (4 Lb) / + 1 Lb CAD 24.2 CAD 1.65 64 Lb

All of our products for United States destination are shipped by UPS Ground or by USPS, depending on whichever service has the shortest delivery time to your location.
All the ordered items are shipped from our distribution center in California U.S.A. via USPS or UPS.

Continental United States
Delivery Methods Delivery and Service Charges Minimum Charge Cost/Incremental Unit Maximum Weight Allowed Delivery Days
UPS or USPS Minimum (1 Lb) / + 1 Lb CAD 8.80 CAD 0.99 50 Lb About 5 business days
Remark:#The shipping cost of Alaska, Hawaii, Military Locations, AFO/APO address is CA $12.10 and it takes about 5 business days.

Conversion Info:1 Pound(Lb) = 16 Ounce(Oz) = 453.6 Gram(g)

Handling and shipping costs listed on the website only cover Continental Canada and U.S.A. For locations other than Canada and the United States, please click the corresponding links to websites for The United Kingdom, France, Germany, Australia, and Japan.

UPS Next Day Air, UPS 2nd Day Air
UPS Please contact us at 1-877-313-7867 if you want to have a "UPS Next Day Air" or "UPS 2nd Day Air" shipment in USA.

Given that customers from all places would place orders at the same time, our stock level will change correspondingly from time to time. Hence, we have to check the stock level before arranging goods delivery. When any product item is out of stock, we have to arrange refund even though order and payment have been received. Customers' understanding of the practical constraint is highly appreciated.

Returning Your Purchase

You are responsible for the shipping charges if you need to return the purchase for any reason.

Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional Delivery and Service Charges so incurred. When the 2nd Delivery and Service Charges are required for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted, nor would they be returned.
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E-mail: sales@ca-global-batteries.ca
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